Suite 8 Hotel Property
Thanks to Oracle Hospitality Suite 8 Property, the hotel business can have a complete picture of its guests, including detailed information about their profile and transactions.It can also improve communication before and after the customer’s stay, through questionnaires and personalized offers.
Oracle hospitality - Suite8 solutions (PDF)FEATURES
Bookings:
- Seamless booking of room reservations, including the addition of on-the-fly packages.
- Automated booking process, two-way data synchronization between all GDSs, all major local authorities and the business’s website.
- Flexible invoice management with a built-in “low-performance” function and on-the-fly package addition features.
Front Office
- Convenient check-in process, which can either be performed at the front office or through mobile means.
- Full cash process module with advanced handling of deposits and the ability to send an e-mail clearance to guests upon check out.
Accounting
- Convenient check-in process, which can either be performed at the front office or through mobile means.
- Full cash process module with advanced handling of deposits and the ability to send an e-mail clearance to guests upon check out.
Sales and marketing
- Automatic customer assessment process based on criteria such as behavior, costs, etc.
- Possibility to create customized and targeted campaigns for customers, based on specific criteria.
- Automated, personalized communication with customers in HTML format (before and after stay).
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